This guide is designed to give you, your co-workers and employees the basic information you need to work with seniors. It provides helpful tips for making your office senior friendly along with the “dos and don’t” for working with seniors. This guide is a great way to introduce new employees on how to better serve your senior clients, or remind current employees of the differences to keep in mind when working with a senior customer. The Finding Direction in the Senior Market guide is a great way to increase the quality of customer service you provide to your senior clients.

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